Refund Policy  E-mail
Friday, 01 June 2012 14:41

Dryline Media LLC refund policy for

All physical items purchased for use by private individuals are eligible for a full refund upon return of the item to us with the following terms:

  • Item must be in new condition.
  • You must contact us prior to shipping a returned item.
  • DVD/Bluray media must be unopened. Opened items of this type may only be returned for exchange if defective.
  • Buyer is responsible for return shipping. In the event of a refund, only the purchase price will be refunded. Shipping charges are non-refundable.
  • Print photos must be received by us undamaged for refund...pack them carefully, preferably in the same packaging you received it.
Digitally delivered media are non-refundable.  If you experienced a problem with the file, please contact us to have a new file delivered.

For all items purchased by for commercial use, no refunds are available once a contract for licensing has been agreed upon by both parties.